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Please find below further information to help you to find a book, to place an order, to select a delivery option, etc.

Please do not hesitate to contact us for any additionnal information.

 
Terms & conditions Print

PERSONAL INFORMATION

Your information is necessary in order to process your order as well as for providing you with information about any special offers or related marketing purposes. Your information is securely stored in your personal account by the European Bookshop Ltd.

We are committed to ensure the protection of your personal data and your privacy. As a result, we safeguard the information you supply and we collect about you, and only use your personal data in compliance with the Belgian Law of 8 December 1992 regarding the protection of privacy with respect to the processing of personal data, as modified by the law of 11 December 1998.

The European Bookshop Ltd keeps your information strictly confidential and does not disclose any information for commercial purposes.

PRICING

The prices, VAT included, are indicated in euros. Additional delivery charges are not included.

All orders irrespective of their origin are payable in euros.

The European Bookshop is entitled to modify its’ prices at anytime however the products will be billed on the basis of tariffs applicable at the time of the placement of the order.

PAYMENT

Online payment can be made by credit card (Visa and Mastercard) and bank transfer.

DELIVERY

The goods are sent to the delivery address mentioned at the time you make your order.

All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

The goods remain the property of the European Bookshop until payment is received in full.

LIABILITY

Under Belgian law regarding commercial practice, information and consumer protection of 6 April 2010, consumers are entitled to return an order within 14 working days after the reception of the goods.

Goods should be returned within 14 days, undamaged, in the original packaging, along with a copy of the invoice/delivery note addressed to: The European Bookshop Ltd, Rue de l’Orme 1, 1040 Brussels, Belgium.

Within 30 days, after the reception of the returned goods, the European Bookshop Ltd. will refund the payment, excluding delivery charges.

Goods which are altered or damaged will not be accepted.

CONSENT

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in the terms and conditions. By confirming your order you accept the terms and conditions.

CUSTOMER SERVICE

For any further information or enquiries, please contact our customer service:

by e-mail ;
by phone: +32 (0)2 734.02.81 from Monday to Friday 09.00 – 17.00;

Address: The European Bookshop Ltd, Rue de l’Orme 1, 1040 Brussels, Belgium.

VAT No : BE0403517921

APPLICABLE LAW AND JURISDICTION

Any dispute arising from or related to the use of our Web site and any dispute relating to or arising from the acceptance shall be submitted to the exclusive jurisdiction of the competent Courts of Brussels which will apply Belgian law, with the exclusion of private international law rules.

 
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